HEALING EVOLUTION SESSIONS & MENTORSHIP
TERMS & CONDITIONS OF PURCHASE
Establishing clear guidelines is an act of LOVE. It´s also a legal necessity, so please follow these rules for your Healing Evolution Sessions & Mentorship with Michael Thornhill.
- Last updated August 25th, 2023 -
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When you, the client (“Client”), purchase Healing & Evolution Sessions & Mentorship (“Sessions & Mentorship”) provided by Michael Thornhill of Casa Galactica S.A.C. (“Michael”), you are agreeing to the terms contained within Casa Galactica´s Terms & Conditions, Privacy Policy, Disclaimer, and these Sessions & Mentorship Terms & Conditions of Purchase. In the event of any conflict between the terms of Casa Galactica´s Terms & Conditions, Privacy Policy, Disclaimer, and these Sessions & Mentorship Terms & Conditions of Purchase, the Sessions & Mentorship Terms & Conditions of Purchase shall control.
Michael provides clear guidelines for clients wishing to work with him. The following Sessions & Mentorship Terms and Conditions of Purchase serve to prepare the Client for a positive experience during the Sessions & Mentorship.
1. Michael´s Responsibilities
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Michael will do his utmost to provide Sessions & Mentorship respect, trauma-informed care, and diligence in accordance with the professional standards appropriate for the nature and scope of the Sessions & Mentorship. In so doing, Michael:
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Commits to being ready and on time for every session.If Michael needs to cancel or reschedule a session due to an unforeseen reason or emergency, she will contact the Client via email at her earliest opportunity to do so.
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Ensures that all sessions are private and confidential.
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Will provide each session online via Zoom video-call or in-person at Casa Galactica in Peru as scheduled on the booking page.
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Will audio record every session and provide the Client with a secured, confidential link to the audio recording via email within 48 hours after each session.
2. Client Responsibilities
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As a Client, you acknowledge and agree to the following declarations, wherein “I” refers to “You”, the Client during the Sessions & Mentorship:
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I will be ready, sober, and on time for every session.If I need to cancel or reschedule a session, I will do so at least 24 hours before the start time of my session.If I need to cancel or reschedule a session I will contact Michael via email, michael(at)casagalactica.com, at my earliest opportunity to do so.
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I acknowledge that if I am late to a session, my session will still begin and end at the scheduled time. If I do not show up within 15-minutes of the scheduled start time it will become a non-refundable no show.
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I acknowledge that if I do not show up for a session, and if I have not communicated my inability to show up at least 24 hours before the start time of my session, that my session will be considered a “no-show”, and I will need to reschedule the session at an additional cost.
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I acknowledge that my sessions are provided via Zoom video-call, and that I will need to have a laptop, device, or cell phone to participate in my sessions. ​
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3. Payment, Refunds, Scheduling, Rescheduling, & Cancellations
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Please make sure that you’ve carefully read and understood the entirety of these Sessions & Mentorship Terms and Conditions of Purchase before purchasing a Session or Mentorship.
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​ALL SALES ARE FINAL. ALL PAYMENTS ARE NON-REFUNDABLE AND NON-TRANSFERABLE.​
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​Michael requires full payment upfront before working with the you, the Client.
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Should you, the Client, wish to cancel your Sessions or Mentorship, you will not receive a refund.
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All sessions of any Multiple Session Mentorship shall be scheduled within a maximum of 12 months of the purchase date of the Mentorship.
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The Client may reschedule a session at no additional cost if she/he/they do so at least 24 hours before the start time of the session. A reschedule link is provided in the confirmation e-mail that you will have received upon booking your Session or Mentorship.
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Should a Client freely and voluntarily decide to stop the Sessions or Mentorship prematurely, for personal reasons or in the case of a family emergency, the Client will not receive any refund or reimbursement.
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4. Changes to These Terms & Conditions
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These Sessions & Mentorship Terms & Conditions of Purchase are effective as of the date stated at the top of these Sessions & Mentorship Terms & Conditions of Purchase. Michael may change these Sessions & Mentorship Terms & Conditions of Purchase from time to time, and he will notify all Clients of the changes via email when he does so.
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How to Contact Michael
If you have questions about these Sessions & Mentorship Terms & Conditions of Purchase, please email him at michael(at)casagalactica.com.
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