Your personal privacy is our utmost priority. Here´s how we respect your private information.
- Last updated February 14th, 2022 -
Description of Users and Acceptance of Terms
The Information We Collect and/or Receive; the Purpose of Collection and Use
In the course of operating our Website and/or interacting with you, we will collect and/or receive the following types of information:
1. Contact Information
When you sign up to receive our newsletter, contact us using our contact form, respond to a survey, register for a class, or purchase any service, you may be required to provide us with certain information about yourself, such as your name, address, email address, social media information, and/or phone number (“Contact Information”). The Contact Information is used to provide the requested service, to fulfill the purpose of your interaction with us, and/or to inform you of our current and future services.
2. Identification Information
When you wish to purchase a service, you may be required to provide proof of legal identity information about yourself such as driver´s license number, passport number, national ID, and similar information ("Identification Information"). The Identification Information is used to keep proper business records for the Peruvian tax system, Superintendencia Nacional de Aduanas y de Administración Tributaria (SUNAT), which requires accurate accounting of Clients who are international tourists.
3. Billing Information
When you wish to purchase a service, you will be required to provide certain information in addition to the Contact Information noted above. Such information may include a debit card number, credit card number, expiration date, billing address, activation codes, and similar information (“Billing Information”). Billing Information is collected and processed by our third-party payment processor operating as our agent (see, Sharing With Third Parties). Casa Galactica does not directly obtain, process, or store any Billing Information.
4. Personal Information
When you wish to purchase a service, you may be required to provide personal information about yourself such as preferences, interests, experiences, and/or intentions (“Personal Information”). When you have purchased a service, you may voluntarily share Personal Information. The Personal Information is used to customize the service to you and to help us improve our service to our Clients. The Personal Information is held within the strictest confidence and is only viewed by those who will be creating, facilitating, and/or teaching the purchased service offering.
5. Health & Medical Information
When you wish to purchase a service, you may be required to provide health and medical history information about yourself such as trauma history, addiction history, medication history, physical injury history, drug use history, entheogen use history, and similar information (“Health & Medical Information”). The Health & Medical Information is only required when it is necessary to assess and evaluate a Client’s ability to safely participate in a service offering or to safely ingest ayahuasca. The Health & Medical Information is held within the strictest confidence and is only viewed by those who will be creating, facilitating, and/or teaching the purchased service offering.
Sharing with Third Parties
We contract with other companies to perform certain business-related services (“Third-party Companies”). We may disclose your Contact Information and/or Billing Information to Third-party Companies, but only to the extent needed to enable them to provide such services, including, without limitation, technical assistance, order fulfillment, customer service, payment processing, survey collection, promotional and marketing assistance, and business operations. These Third-party Companies will have access to your information only as necessary to perform their functions and to the extent permitted by law. Casa Galactica will never sell, barter, or rent your Contact Information, Billing Information, Identification Information, Personal Information, and/or Health & Medical Information to any Third-party Companies.
Disclosures to Public Authorities
In certain situations, we may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. We may also disclose personal information to other third parties when compelled to do so by government authorities or required by law or regulation including, but not limited to, in response to court orders and subpoenas.
Opt-Out for Newsletter
You may opt out at any time from the use of your Contact Information for newsletter subscriber purposes by emailing your request to unsubscribe to this email address: contact(at)casagalactica.com. Please allow us a reasonable amount of time to process your request.
Accessing and Modifying Contact Information and Communication Preferences
In addition, you may manage your receipt of newsletter communications by clicking on the “unsubscribe” link located at the bottom of any Casa Galactica newsletter. Clients cannot opt out of receiving transactional emails related to their account or their purchase orders. We will use commercially reasonable efforts to process such requests in a timely manner.
Information You Share on Public Online Programs
To preserve your anonymity during our Public Online Programs, you may turn your video off and use a pseudonym for your online account profile. You should think carefully before disclosing any information in any Public Online Program.
How We Protect the Information
We take commercially reasonable steps to protect the Contact Information, Billing Information, Identification Information, Personal Information, and Health & Medical Information from loss, misuse, unauthorized access, disclosure, alteration, or destruction, taking into account the risks involved in processing and the nature of such data, and in compliance with applicable laws and regulations. Please understand, however, that no security system is impenetrable. We cannot guarantee the security of our databases, nor can we guarantee that the Information that you supply will not be intercepted while being transmitted to and from us over the internet. In particular, email sent to or from our Website may not be secure, and you should therefore take special care in deciding what information you send to us via email.
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